WHO WE ARE

Our website address is: https://nimblewitch.com. This is the online shop for Nimble Witch Creative, operated solely by an artisan jeweler who designs and creates handmade pieces of fabricated jewelry using natural semi-precious gemstones and precious metals.

WHAT DATA WE COLLECT

While you visit our site we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
  • Personal identification information (Name, email address, phone number, etc.)

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

You directly provide Nimble Witch Creative with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products.
  • Voluntarily complete a customer survey or provide feedback, or via email.
  • Use or view our website via your browser’s cookies
  • Register or log in to comment on a blog post on this website.

Nimble Witch Creative may also receive your data indirectly from from the following sources:

  • Google Analytics

HOW WILL WE USE YOUR DATA?

Nimble Witch Creative collects your data so that we can:

  • Process your order and manage your account
  • Email you on special offers on other products we think you might like, unless you ask us not to.
  • Email you with updates to this privacy policy or our terms of service, unless you would also like to opt out of this.
  • If you contact us, we will use your information to respond to you regarding the reason for your communication.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

When NimbleWitch Creative processes your order, it may send your data to and also use the resulting information from credit reference agencies to prevent fraudulent purchases.

HOW DO WE STORE YOUR DATA

Nimble Witch Creative does not store sensitive data on the website; however, its web servers use an encrypted connection known as SSL to protect data transfers from being compromised. All credit card data is collected by either Paypal or Stripe and deleted as soon as a transaction is completed. This data is not collected at all by the Nimble Witch Creations website and is not stored at the Paypal or Stripe payment gateway. Once the transaction completes, all information is deleted.

We will not be setting up purchasing accounts now or in the future as we do not intend to store this information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

HOW LONG WE RETAIN YOUR DATA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted directly to the payment gateway (Paypal or Stripe) in a secure way over SSL. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. We only have one “employee” who has no involvement in data processing. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 407 970-8159 or linda@nimblewitch.com.

MARKETING

Nimble Witch Creative may like to send you information about products, sales events, and promotions that we think you might like. If you agree to to receive this marketing, you may always opt out at a later date. An unsubscribe link will always be found at the bottom of any promotional email.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

Nimble Witch Creative would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  • The right to access — You have the right to request Nimble Witch Creative for copies of your personal data, should this data exist.
  • The right to rectification — You have the right to request thatNimble Witch Creative correct any information you believe is inaccurate and to complete any information that you believe is incomplete.
  • The right to erasure — You have the right to request the Nimble Witch Creative erase your personal data, under certain conditions.
  • The right to restrict processing — You have the right to request that Nimble Witch Creative restrict the processing of your personal data, under certain conditions.
  • The right to object to processing — You have the right to object to Nimble Witch Creative’s processing of your personal data, under certain conditions.
  • The right to data portability — You have the right to request that Nimble Witch Creative transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: linda@nimblewitch.com

Call us at: 407 970-8159
Or write to us:
Linda Banning
411 Oak Hill Drive
Altamonte Springs, FL 32701

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

If you leave a comment on our site you may opt-in to saving your name, and email address in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

You can set your browser not to accept cookies and you can also find information on how to remove cookies that exist in your browser. However, in a few cases, some website features may not function as a result.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

PRIVACY POLICY OF OTHER WEBSITES

The Nimble Witch Creative website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

CHANGES TO OUR POLICY

Nimble Witch Creative keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated August 19, 2019.

HOW TO CONTACT US

If you have any questions about Nimble Witch Creative’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: linda@nimblewitch.com
Call us: 407 970-8159
Write us at:
Nimble Witch Creative
411 Oak Hill Drive
Altamonte Springs, FL 32701